You can request permanent deletion of your AiDocScan account and the personal information associated with it at any time, whether or not you still have the app installed.
| Data | What happens |
|---|---|
| Account (name, email, gender, mobile number, password) | Permanently deleted from Firebase Authentication within 30 days of your request |
| Documents, scans, and extracted text | Not affected by this request — these already live only on your device, never on our servers. Uninstall the app or clear its storage to remove them. |
| Crash reports | Already anonymized/de-identified by Firebase Crashlytics; not tied to your account and retained per Google's standard policy |
Send us a deletion request using the email address registered to your AiDocScan account, and we'll confirm once it's processed:
Prefer email directly? Send your request to IdeaGrow2022@gmail.com from the email address on your account, with the subject line "Account deletion request." We'll confirm your identity and complete the deletion within 30 days.